New Jersey, Delaware, Pennsylvania Sage KnowledgeSync, Business Activity Monitoring
Sage KnowledgeSync
Business Activity Monitoring
Sage KnowledgeSync combines Alerts and Workflow to give you a Business Activity Monitoring (BAM) solution. With KnowledgeSync, you can monitor your Sage applications (and optionally, incoming email) for business conditions that are important to your organization. Once these conditions are met, KnowledgeSync responds by sending Alerts, by generating and delivering relevant Forms, Documents, and Reports, and by executing Workflow to add or update your applications where needed.
A Smoke Detector for Your Business
Business Activity Monitoring. Every organization has critical information and transactions that need monitoring. A prospect who has not been followed-up with; a contract that is about to expire; a pricing error. Sage KnowledgeSync monitors all your business data – both within your Sage Software product lines, and beyond. Providing every organization with much-needed Exception Management, Sage KnowledgeSync identifies and responds to conditions that fall outside of an organization's standard operating procedures and enables organizations to avoid saying "If only we had known".
Automatic Form, Document, & Report Delivery
Most organizations today spend far too much time manually running, distributing, and delivering various forms, documents, and reports to both their internal employees and external clients and partners. Sage KnowledgeSync automates both the production and delivery of such documents, whether it's sending quotes, invoices, or letters to clients, or distributing analytical reports to an organization's own managers and executives. Using the industry-standard Crystal Reports, Sage KnowledgeSync generates forms and documents when needed – or when business conditions demand it – and delivers this information to the right people at the right time.
Intelligent Workflow & Business Process Automation
Sage KnowledgeSync does more than just send alerts; it triggers "workflow" to update your applications, schedule intelligent tasks, and move information between an organization's disparate software systems. Whether it's to update a client's history based on the receipt of an email message from them, or to schedule a phone call for a prospect who has not been contacted within the last week, Sage KnowledgeSync gives organizations the means to automate (and monitor) critical business processes.
Professional Edition Features
Sage KnowledgeSync Professional Edition enables organizations to monitor their business for conditions that warrant attention and action. The Professional Edition identifies these conditions and sends out Alerts via electronic mail.
- Pre-Configured Business Condition Triggers (Queries)
- Up to 24 Actively-Monitored Events; Unlimited Alerts & Unlimited Recipients
- Customizable Email Alert Messages
- Summarized Alerts ("Message Roll-Up")
- Flexible Alert Recipients ("Subscribers")
- Unlimited Scheduling Options
- Comprehensive Alert Audit Trail
- Built-In Email Engine
- Professional Edition Licensing
Enterprise Edition Features
- Enterprise Class Architecture
- Integration with Industry Standards
- Wizard-Driven Event Designer
- Complete Event Audit Trail
- Alerting Via Email, Fax, Pager, Screen Pop, & Web Browser
- Form & Document Delivery in All Standard Formats
- Dynamic Date Calculations
- Flexible Message Formatting
- Intelligent Alert Recipients
- Limitless Scheduling Options
- Scheduled & Triggered Report Distribution
- Email Response System
- Cross-Application Analysis & Response
» Compare the Enterprise and Professional Editions 
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